Welcome to the AskGamblers free casino complaints service. We believe that players deserve to get a fair game wherever they choose to play. Although most players experience no issues when gambling online, we're here in case something goes wrong. If you run into a problem with any of the online casinos, either with payments or bonuses, we strongly encourage you to fill out a complaints form.
We also believe in transparency. As such, you can examine our complete archive of casino complaints to help you choose where to play. To assist you in finding complaints that you're interested in, this overview table summarizes each one with four different sections.
Complaints will fall into four categories.
- In Process: Communication between the casino, the player, and AskGamblers is still ongoing.
- Resolved: Player and casino reached an agreement.
- Unresolved: Complaint file closed due to inactivity of the casino.
- Closed: Complaint file closed due to inactivity of the player.
To assist you in quickly finding the major details of a complaint, we have posted each complaint title, submitter, and date of filing in the table.
See who was the last party to respond to a complaint. If you're following a particular complaint, this is an easy way to see if new developments have occurred.
We not only want players to be able to have mediation resources available; we want the process to be speedy, as well. In order to encourage the player and the casino to stay focused on reaching a proper solution, we have installed a timer on each of the complaints. Failure of either party to respond within the timeframe will result in the closure of the complaint.