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QueenSpin Casino: 100% up to €100 / 1 BTC + 200 Free Spins on Alkemor's Tower or Fruit Zen or Greedy Goblin

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blondie 1013 reviews
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I became a member at Queenspin casino around two weeks ago. I had a good time with their no deposit bonus and I was sure I wanted to make a deposit.

The casino offers a very good welcome bonus package but in my opinion, the first welcome offer is the best one as is gives a 100% match bonus and 200 free spins divided into parts of 20 for several days. The minimum deposit to claim the offer was 20€ and that's exactly how much I deposited using skrill. The bonus was automatic and if you don't want it, you need to choose no bonus option, when making a deposit. After my deposit, the money was credited to my balance immediately and the wagering was 40x bonus amount, so with 40€ I had to wager 800€. I consider it to be a very good offer.

I was playing on my phone and I have to say that I was pleasantly surprised by the amount of games available for mobile. I was playing Twin Spin for around an hour, managed to get a few decent winnings over 100x bet and at some point my balance was over 70€. Unfortunately that didn't last long and I hit a dry run soon and lost all, while managing to complete more than the 20% of the wagering I had completed.

The free spins are credited within 23 hours after initial deposit. I came the next day to look for the spins but nothing was there, so I started a conversation with live support. The agent was super sweet, apologized for the inconvenience caused and offered to credit me all 200 free spins at once, which made me really happy.

The spins can be played on several games but I chose Fruitzen, it was my favorite from the offered games and could be played from phone. I managed to win around 22€ and since the spins also had 40x wagering, in order to withdraw, I had to wager over 800€. Again I went to Twin Spin slot but it was a bad decision. I managed to play around 300 spins when I ran out of credits, as I could get big wins only few times and none of them was over 40x stake.

Overall I have had a great time at Queenspin casino, I think they have wonderful support that is easy to reach and is really kind. The game selection is very wide and the bonus offers are also just for my taste. I am looking forward for my next deposit there.
zerooo 695 reviews
Slovenia
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Queen Spin Casino offer really nice welcome bonus for first deposit. Beside 100% match deposit bonus you can also get 200 free spins which can be used on Alkemor's Tower, Fruit Zen or Greedy Goblin game.

I claimed this bonus a few weeks ago with small deposit of 20€. I have to say that I claimed it just because those 200 free spins. I rarely see first deposit bonus which gives you so many free spins in any game. And because of that I was happy that I found this bonus.

First I played with my 20€ deposit and with 20€ bonus money. Into bonus tab under my profile there were no free spins credited and because of that I started to play with those founds. I had some good run on Dead or Alive where I managed to raise my balance to around 80€. Well later I got bored of it and I played a few others games. At the end I lost the money and I reached zero on my balance.

After I lost the money I was wondering around 200 free spins, where are they. I went into their promotions site again and I read that first 20 free spins are credited 23 hours after your first deposit. Well I wait, I came back to them next day and after I logged in, there were no free spins into account. I contacted their support, I asked them question about my 200 free spins; why I did not received them. But guess what? Nobody answer to me. Nobody. There was no agent in live chat support at all. I came back in next few hours, and again the same problem.

So yeah after that, I gave up and I never came back to check my 200 free spins which I should received. I think this is not a right thing, if I claimed 100% match deposit bonus I should also received free spins, right! Otherwise I will rate this bonus with 6 stars, mostly because of my problem with it.
QUEENSPIN CASINO REPLIED ON WEDNESDAY 31. AUGUST 2016
Greetings Zeroo

First of all, I truly apologize for what you have to encounter and that you are unable to reach our staff at livechat, sometimes there are quite many player at a time that need assistance at the same time.

Please contact me personally at my personal email at gibsson@queenspin.com I will make sure that you will get assisted for everything you need.

And regarding your freespin bonus that you miss, kindly contact me personally, I would assist you to get it solved, once and for all we are very sorry that there are miss within this matter.

But without your detail, I would not be able to check and solve it. Kindly get back to us, I will make sure you shall had the best environment possible and comfort, when you play at queenspin.
Afi4wins 829 reviews
Malaysia
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Nothing could be more attractive for any new player than to see a casino's offer of 200 free spins with a first deposit, Oh, okay, 200 free spins without any deposit would be tops, but no casino would ever give out that much free spins for no deposit. The 100% deposit bonus offer wasn't that great, but wasn't that bad either. 200% would be better, but then again, there would also be a few other better options to make any offer incredible. Ah well, 100% deposit bonus plus 200 free spins was more than enough for me, so I signed up and took it up.

There was also another promotion attached to this offer, and that was a no-deposit 30 free spins on the game boomanji. Upon successful registration and validation of my email address, I opened up Boomanji and enjoyed the free spins. Luck was with me for a while. Boomanji paid $13.80, which was more than what I had expected to win from just 30 free spins, so I then continued playing the game, hoping for a similar good result, but that never came. Hmm. Oddly enough, it seems that it is always easier to win playing with free spins than playing with real money.

I then deposited $20, got the $20 bonus money and proceeded on to play in the wild wild west with Jesse and his outlaw boys. My first choice of game to play, most of the time, hehehe. Luck was still with me on that day. Jesse and his boys came my way several times during my gameplay. Plenty of bullets went buzzing in every which way, but I was still waiting for that big win for the day, but alas, after 13 Free Spins game, I still couldn't get any good win from Dead Or Alive. Sigh! 4 Wilds came up twice, but the 5th never showed up. What the argh! That would have made a day to remember for me at Queen Spin Casino, but I'm not really complaining though. Getting 13 Free Spins game with just a small starting bankroll of $40 was already quite an achievement and a success! On other days, that $40 would have dried up and vanished before you even know it.
After a pretty good start at Queen Spin Casino, I was then looking forward to getting my 200 free spins the next day onwards, for 10 days in a row. I really cannot figure on what went wrong, but the first instalment of that 20 free spins was never credited into my account. I had checked my account 3 days in a row, checked on the games too (Alkemor's Tower, Guns N Roses, Fruit Zen) but there still wasn't any free spins to be had. The Live Chat was never available when I needed it. The Live Chat button never seems to be working. I had sent 3 or 4 messages, both via their contact forms and by email, and not getting any response at all till today. Not even an acknowledgement ticket! Well, support wise, Queen Spin Casino sucks big time!

Now, after more than 2 weeks have passed, I have not got my 200 free spins, I have not got any response from Queen Spin, and I have practically nothing good left to say about Queen Spin! Everything has been a big disappointment for me. Whatever had happened, whatever is happening, at Queen Spin Casino, has left a blardy black ugly scar in my brain for all I know!
QUEENSPIN CASINO REPLIED ON SATURDAY 27. AUGUST 2016
Hi AFI4WINS

First of all, on behalf of Queenspin

I truly apologize for the a not quite good experience that you had to encounter

I also apologize at the time you try to reach through our livesupport, it might be, at that time, our staff is overwhelmed by all the player that had to be assisted at once, since there are very long queue on the line, everyday during our promotion day

but that was not an excuse that I can use to make it up to you
We will work better, harder, to make all clients well served and assisted.

As the matter for your missing bonus, kindly reach me personally at gibsson@queenspin.com

I will make it up for you, and assist you with it
I will check, it up and see the reason for why you have not received the promotion when you feel you are eligible to get it.

and fix this, once for all

We apologize, if there are still many things that has not as perfect as possible

We will work harder to make Queenspin, a fun place for everyone to play with.

Regards
Queenspin

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