32red have to be one of the best online casinos to have ever graced the web, and for many years the experience they provided was pretty much unrivaled – in this new age of multi-platform web based casinos, they are no longer at the cutting edge in terms of technology and games offered, but their long standing commitment to excellent customer service, and fast and simple cashouts remain to this day – albeit, in a slightly diminished form, as I do feel it important to note that in the past 18 months 32red has abandoned weekend cashouts, an important facility for those of us who like to use e-wallets such as Skrill and Neteller, but a non-issue for anybody who uses bank accounts or cards exclusively.
Additionally, there is now a 24 hour pending period on all withdrawals where the funds will be held in the reversible state, however, you can request your withdrawal be “flushed” via live chat, after which it will be processed immediately in the next batch – pretty pointless and frustrating in my opinion, but there it is.
None of this takes the shine away from their outstanding welcome bonus though – they offer £32 of bonus funds for every £10 deposited, up to a maximum of £160 bonus for £50 deposited. The bonus is also available in dollar and euro currencies with the same deposit to bonus ratio. Quite simply, this has to be one of the most generous offers available from any online casino, although again, it has sadly become less attractive recently as I have learned that the casino has decided to up the wagering requirement from the previous 30x bonus, to a much more challenging 40x bonus – this applies only to this specific welcome bonus, as the rest of their daily and VIP/regular player bonuses continue to require the previous 30x wagering requirement.
It’s a little disappointing, there's no doubt about that – but I guess the bonus was just costing the casino too much money, as by my calculations, it was EV positive (meaning that mathematically, you had an excellent chance of a profit). I wonder if the recent regulation of the UK market and increased tax burden faced by these reputable online casinos has a hand in these changes? It certainly seems logical to me, as, despite some uneducated, uninformed peoples opinions, these casinos do NOT have the facility to modify the games to take more money from us players, so they have to find other ways to bolster their margins.
At the end of the day though, even with the increased wagering requirement, a 320% bonus from a truly outstanding and trustworthy online casino is not to be missed!