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staclnn72 3 reviews
United States
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After connecting thru AskGamblers no deposit bonus link to Rich Casino, I rec'd my $80. It was nice to play different slots than the usual I'm used to at Slots.lv and Bovada.lv. The games were fun and they seemed to bonus often enough. Many bonus opportunities and nice payouts. I took that $80 and turned it in to $353.91.Of course I want to withdraw these winnings.
I dislike the withdrawal requirements. I had to contact "Live Chat" to ask how to withdraw. I realize that I will have to make at least a $25 deposit before I can request the maximum w/d of $100 (since it was a signup bonus that I gambled with). I asked, "Will I be able to withdraw the full amount of my winnings after depositing?"
Chloe, the Live Chat rep, states, "no you can only withdraw 100. That's the max cash out."
"How long would I have to wait to get the rest?" - me
"Do you mean the remaining balance?" - Chloe, LiveChat rep
"Yes."- me
"OK Stacy your balance is 353.91. Our rule is you can only cash out for a maximum of 100$. Means in yours 353 you can only have 100. Your remaining balance will be voided." - Chloe, LiveChat rep
"Because it's a sign up bonus? In the future, will there be a limit on withdrawals after depositing my own money?" - me
"Just deposit 25." - Chloe, LiveChat rep (I really didn't care for that response)
"If I deposit $25, will my withdrawal be my $25 + 100 or my 25 dep + $75 winnings? " - me
"It's 25 dep + 75 winnings" - Chloe, LiveChat rep.

That's not really $100 payout, it sounds more like $75 if I pay $25 out of pocket. This could be a sign of problems to come in the future. I don't think I'll be depositing anytime soon.

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