Roxy Palace Casino Bonus

Roxy Palace Online Casino is a popular virtual casino that believes in rewarding new players for joining in order to entice them to keep on coming back! A 100% Welcome Bonus up to $100 is available for all new players who create a Real Money account and make their first deposit at Roxy Palace Casino. In order to be eligible for this bonus, players must deposit at least $20, and while they are allowed to deposit more than $100; the deposit will only be matched up to the $100 maximum. This Welcome Bonus accompanies a number of other promotions that are offered by Roxy Palace Casino, which are often used to advertise the launch of new games. Other available promotions include prizes, point accumulation and occasional additional deposit promotions which are ongoing.

This Welcome Bonus is not available to US players, since Americans can only sign up at this casino in order to play for fun. However, those who are eligible and receive the bonus after making their first deposit can only make a cashout once they have met the 30x wagering requirements. At Roxy Palace Casino this means that the original deposit amount plus the bonus amount must be wagered 30x before a withdrawal of any winnings will be approved. Unfortunately, at this virtual casino, not all casino games contribute fully to the wagering requirements. Those who stick to Slots, American Roulette and Keno only need to wager 30 xs, because these casino games contribute fully to the wagering requirements. However, Table Poker, other Roulette games, Casino War and SicBo only contribute 50%; while Video Poker Craps and Baccarat only contribute 10% to the wagering requirements, and American Roulette only contributes 2%.

There are some additional Terms & Conditions; like the fact that no risk Roulette wagers do not count at all towards earning this Welcome Bonus.

How to get $100 bonus

1. Click the banner above to get started
2. Choose to download the software, or signup using the flash Slots games.
3. When asked if you would like to create a Fun Account or Real Money Account - choose the Real Money account.
4. Complete the registration by creating your personal User ID, password, and contact information.
5. Make a deposit of at least $20 in order to be eligible for this bonus.
6. Wait 45 minutes for the Welcome Bonus to be deposited automatically.
7. Begin playing your favorite casino games in order to meet the wagering requirements to earn your bonus winnings.

Process and difficulties claiming the bonus

When I found out this Welcome Bonus at Roxy Palace Casino, I decided to email the Casino's Customer Support just to ensure that I didn't need a coupon code in order to claim the deposit, because in my experience, with many casinos if you don't enter it first, you lose the chance to claim your bonus. I generally prefer to contact casinos through Live Customer Support, but at Roxy Palace Casino the preferred method is email, so I used that instead. Within minutes, I heard back from them letting me know that after I've made my deposit into a Real Money account, the bonus amount will appear in my account within a 45 minute period. Once I setup my account and made my deposit as advised, the money did appear even more quickly than promised without any problems at all!

Generally, I have to say that I was impressed that I was able to create my account and start playing with the Welcome Bonus within a half an hour of visiting their site for the first time. That being said, in order to avoid disappointment, players should expect that the full process should take around an hour if the casino takes the full 45 minutes to process the deposit bonus.

Test of Roxy Casino customer support

Email Inquiry Submitted to Roxy Palace Casino

Hi,

I'm about to create my account - but just want to make sure I do it correctly in order to receive the 100% welcome bonus up to $100. Is it automatic, or do I need to enter a coupon code?

Email Response from Roxy Palace Casino Customer Support

Dear Player,

Thank you for choosing Roxy Palace!

Please note that this casino does not support real play in the US. You will be awarded the 100% match bonus on your first deposit, by wagering the deposited amount once in full. We will credit your casino account with your bonus within 45 minutes of qualifying. Please let us know if we may be of any further assistance.

We are here for you 24 hours, 7 days a week.

Sincerely,

Tommie
Customer Support
Roxy Palace Online Casino

Our conclusion

Fortunately since this is one Welcome Bonus that's available to all new players at Roxy Palace Casino, the claiming process is as simple as creating an account, so it seems unlikely that players are going to encounter any real problems. Since this casino promises that although the Welcome Bonus deposit will not be instant, it will take place within 45 minutes; players should exercise a little patience and only follow up with the Casino Customer Service if the bonus has not appeared after that time period has elapsed.

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