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Deposit methods: 1-Pay, Bank Wire Transfer, Checks by Mail, Maestro, MasterCard, Money Order, Neteller, Solo, Visa, Visa Debit, Visa Electron
Currencies: Euros, UK Pounds, US Dollars
Supported language: English
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Rome Casino Bonus
Rome Casino is known for their generous promotions, but there is one incredible offer available that can't be found on their promotions page. While their 100% bonus up to $1000 is pretty good, and credited automatically to new players' accounts when they make their first deposit, the exclusive bonus for AskGamblers visitors can't even be compared. Using exclusive coupon code ASK250, players at Rome Casino can receives a 250% first deposit matching bonus up to an astounding $2500.
With an offer so generous, you might presume that the wagering requirements for cashing out this bonus from Rome Casino would be unreasonable but that's just not the case! Wagering requirements to cashout the bonus only require players to wager 12 times the initial deposit plus the bonus, and the bonus terms can be met playing all online casino games (Slots, Video Poker or Keno), with the exception of Blackjack and Roulette. Players must deposit at least $100 at Rome Casino in order to be eligible for the 250% deposit bonus up to $2500.
How To get $2500 Bonus
- Click the banner above to get started
- Then choose to download the software.
- Click to register a new account, and when you receive the option to play for fun, or for real money - choose the real money option.
- Fill out all of the required fields, including a valid email address, and create your own personal User ID and password.
- Choose to play for Real Money, and enter appropriate financial account and contact information that they ask for.
- Enter the coupon code ASK250 in the field on the deposit amount page, and select a deposit amount from the list that is $100 or over.
- Start playing your favorite casino games (though hold off on the Blackjack and Roulette) to earn your exclusive deposit Welcome Bonus!
Note: If after a few minutes you don't receive a casino message stating that a bonus deposit has been made to your account, Contact Rome Casino's Customer Support using Live Chat for immediate assistance, or using email support if you're not looking to play right away. Provide the Customer Support your coupon code ASK250, confirm the details of the bonus (250% deposit matching up to $2500), and as soon as you make your first deposit, they will provide add the deposit matching bonus to your account.
Process and difficulties of claiming the bonus
When visiting Rome Casino, ready to claim my exclusive 250% Welcome Bonus up to $2500, I was naturally thrilled at the prospect of getting started and earning such a generous bonus while playing my favorite virtual casino games. However, I didn't realize the difficulties I would encounter that would certainly put a huge damper on my experience. Since claiming Rome Casino's regularly promoted Welcome Bonus offers occur automatically, any other bonuses must be processed by the Customer Service Department (including their referral bonuses); so in order to get started after logging onto the downloaded software I made an inquiry at the built in chat. It took a couple of minutes for a chat operator to speak to me, and he got straight to the point, looking to verify my bonus information with a website link. When I sent him to Ask Gambler's as requested, after a few minutes I was told he was not familiar with the coupon code I provided. To verify, I asked if they have anything recorded with similar bonus terms that I could use, and the response was not particularly favourable either. However, the chat moderator did point out to me that they have a standard Welcome Bonus offer of 100% matching up to $1000, which he told me would be added to my account automatically as soon as I created a Real Money account and made my first deposit. Upon request, he also explained the Terms & Conditions surrounding their standard Welcome Bonus - 12 times playthrough on any casino games except Blackjack or Roulette.
Unfortunately, during my first and second trips to Rome Casino, I was unable to claim the general Welcome Bonus after spending some time practicing for fun; I was never able to use the exclusive bonus with coupon code ASK250 because of the lack of knowledge of the customer support department at Rome Casino.
However, the old saying that the third time's a charm certainly rang true with this exclusive bonus using ASK250, because when I made one final attempt, their Customer Support was finally aware of the casino, and although they told me they would have to process the bonus manually, it seems that it actually is credited automatically to the account when the Coupon Code is used in the appropriate field when a deposit is made.
Test of Rome Casino customer support
First Experience with Rome Casino Customer Support:
Me: Hi, I have a special coupon code from a website - ASK250, which promises a 250% deposit up to $2500. Can you tell me how to claim it?
Support: Thank you for contacting online support. One of our support operators will contact you as soon as possible.
Michael: Hmm one moment
Michael: Can you send us the link?
Me: Just one minute, I'm looking for it - I had only written down the details
Me: the bonus information is listed here: it's from AskGamblers.com
Me: Is there a different code I should be using for this one?
Michael: Im not familiar with that code
Michael: AskGamblers.com ?
Me: yes, that's the site - do you have a coupon code for them that provides the same kind of bonus terms?
Michael: Sorry but no, we do offer a 100% bonus on your frist deposit up to $1000
Me: hmm..that's really strange
Me: While I have you here, can you just clarify what I need to do to get the deposit bonus you do offer?
Me: hello? are you still there?
Michael: Sorry
Michael: Once you make the deposit, you wil get the 100% automatically
Me: ok, that sounds easy enough - thank you!
Me: one more quick question...with the bonus - do all games meet the wagering requirements, or is it just specific ones?
Support: Thank you for contacting online support. One of our support operators will contact you as soon as possible.
Me: everything but blackjack and roulette
Michael: The playthru is 12
Me: awesome, thanks!
Second Experience with Customer Support at Rome Casino
Me: Hi! I spoke with someone yesterday about a bonus I have from AskGambler's.com, it wasn't recognized..but I double checked with them and the info I have is correct. 250% up to $2500 Bonus code: ASK250, wager: 15x
Support: Thank you for contacting online support. One of our support operators will contact you as soon as possible.
Me: Can you check again?
Michael: we don't know it.. can you send me the link maybe?
Me: it wasn't a link, it was sent in an email. They said to check with you again just to make sure, because it should be working
Me: Is there a place I can try the coupon code anyways when I make the deposit?
Michael: can you send me the email maybe? support@romecasino.com
Me: sure, I just have a list of special bonuses from other casinos too, but I can send it
Michael: ok
Me: how do bonuses like this usually work? would I just enter a coupon code? Or would I give it to you to get the bonus?
Michael: it depends..
Michael: keep changing
Me: could I try to enter this one myself to see if it works?
Michael: ok, gonna check it now
Me: what's the minimum deposit for most of your bonuses?
Michael: it doesn't matter
Michael: the min is 25$
Me: okay
Me: still no luck with the bonus code?
After waiting online for another half an hour, no Customer Support person from Rome Casino ever responded again.
Third Customer Support Experience with Rome Casino
Me: Hello
Support: Thank you for contacting online support. One of our support operators
will contact you as soon as possible.Me: Hello
Michael: Hi
Me: Hi Michael
Me: I've just opened an account
Michael: How are you?
Michael: ok
Me: and would like to know how much do I need to deposit and be eligible for the promotion ASK250
Me: I am good, thank you. How are you?
Michael: what did that promo say please?
Me: 250% up to $2500
Michael: how much did u think to deposit?
Me: If you can tell me how much should I deposit to get the bonus will be great.
Michael: let me check..
Michael: Please wait a moment.
Michael: u can deposit 100$ and up
Me: Ok. Thanks. When I registered I've entered the code. After I deposit the $100, will I get the 250% automatically?
Michael: no, ill wait with u and redeem that for u
Michael: tell me when u deposit
Me: Ok. Hold on
Michael: how much do u want to deposit?
Me: $100
Me: I see that you are asking for my cell phone. I will prefer not to be called. Is that OK?
Michael: sure
Michael: i will leave a note
Me: I've just purchased. However, I was asked to select the amount and $100 was not there so I selected $100.44 which was the closest amount to $100.
Michael: Please wait a moment.
Michael: ok, u got
Me: I just got a casino message saying that i was giving a bonus. Bonus amount of $251.10. Is that from the bonus code ASK250?
Michael: yes
Michael: it was credited automatically
Me: Ok. Thank you Michael. Before you go. Are there any restrictions of games with this bonus
Michael: yes, the wager is x12
Me: I see. So It is automatic
Michael: u can reach it by playing slots , keno or video poker
Me: what games I should stay away from?
Michael: Please contact me at any time.
Me: Ok. got it. Thank you very much!
Michael: i will give u a good bonus if u will make another deposit
Michael: good luck
Michael: do u want a recommendation?
Me: Let me play first :o) Thanks.
Michael: ~(*-*)~
Me: Yes
Michael: Hold on
Michael: Shia Safavids Treasure 20 Lines
Michael: or Fandango's 15 Lines
Me: Ok. Thank you very much for the recommendation.
Me: Bye for now.
Michael: Bye
Our conclusion
While finally claiming exclusive bonus ASK250 initially proved to be no easy task with Rome Casino, after three times I was able to speak with a Customer Support person who was able to confirm how much I needed to deposit in order to receive the bonus, as they were finally informed about this new and exclusive offer. In the future, it would be nice to see the Customer Support at Rome Casino informed about all the details surrounding new, exclusive bonus so that they are in a position to inform their clients. If I hadn't been so persistent in trying to claim the ASK250 bonus, Rome Casino might have lost my business as a client due to lack of knowledge. However, I would be confident in saying now that they are aware of this exclusive deposit bonus, future players at Rome Casino should not encounter the same challenges in the future; and with reasonable wagering requirements, and a great selection of games, I for one am satisfied with the experience in the end, and well on my way to meeting the requirements to cashout my exclusive deposit bonus.
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